About Us

This web site is owned and operated by Biscuit Limited also trading as Fletcher Sibthorp . Company Registration 4917316

HOW TO CONTACT US

Email info@fletchersibthorp.com

If you have any questions about this web site please contact us by writing to Biscuit Ltd, Flat 1, 20 Streatham Common North, London SW16 3HJ.


WHO ARE BISCUIT LTD
Biscuit Ltd was set up in 2004, by two creatives, Fletcher Sibthorp, fine artist, and his wife, Nicci Walker, graphic designer. They wanted a working Studio where not only hands-on creative work is conceived and carried out, but where they could extend their professional expertise into other areas -website design, interior design, specialist furniture and Art publishing. Since it's creation Nicci no longer works under the banner of Biscuit but still advices in a creative capacity.


THE SERVICE WE PROVIDE
On the fine art side, we regularly exhibit originals - paintings, studies and drawings - predominantly at London galleries (we have a yearly exhibition in Mayfair), but also in smaller galleries all over the UK. Further afield we exhibit once or twice a year in Japan. So, although the majority of original work is exhibited and sold by galleries, we have had several collectors buy directly from us at the Studio and Fletcher has carried out several commissioned pieces including portraits. Please contact us for further information if this interests you
Some originals are also selected to be produced as limited edition prints - giclées and silkscreens. These are also available directly from the Studio, as well as certain key galleries across the UK. At first we will only be offering new pieces, but plan to also be offering a back catalogue.
All giclees are produced to an exceptionally high standard, on heavy art paper with Epson K3 light resistant inks. We keep the edition sizes low (between 10 and 95) as we wish to retain the exclusivity of the pieces.
Silkscreens are produced in the UK using at least 30 separate colour screens to attain the highest degree of finish. Again, printed on high quality cotton rag paper, the edition sizes are kept low. These are published and distributed by Aquarelle Ltd
All prints are signed and numbered and issued with a certificate. Silkscreens and originals on paper will also all be stamped.


GUARANTEE OF AUTHENTICITY
Any piece, be it original or print, sent by this Studio, will be signed and numbered and be accompanied by an Invoice which is stamped  and acts as a Certicate of Authenticity. All silkscreens and originals on paper will be stamped with a special embossed seal. 


PURCHASING FROM US AND THE PAYMENT SYSTEMS WE USE
Card transactions are processed by Paypal secure servers. We do not capture card details on our own site. If you give us your card details directly they are destroyed once payment has been made. We do not retain your card details in any format.
All payments, be they online, cheque etc will have to clear before items are despatched.


ONLINE PAYMENTS

Paypal
We also accept payments by PayPal™, an eBay company. Used by literally millions of online shoppers worldwide, PayPal enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution. PayPal has quickly become a global leader in online payment solutions with 64 million account members worldwide. Available in 45 countries around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.


BACS or internet banking transfer

cheque (all cheques will need to clear before any bought items can be issued by post) Please write, on the reverse of the cheque, your order details and name and address

CASH
we do accept some cash payments in certain circumstances.


PACKAGING AND DELIVERY
We use reinforced, double-ply card tubes for all prints and will send these by Business Post as soon as payments have cleared. All items over £100 will NOT incur a packing and postage fee. Original drawings and studies can also be sent in this manner. Due to the large scale, heavy weight nature of original paintings, they will be packed as appropriate to the piece and can be collected in person or couriered. Smaller items, like cards (not yet available) will incur a P&P cost if under £100.
For your security, your package must be signed for on delivery. If there is nobody at your delivery address to sign for your parcel, the postman will leave you a note and the parcel will be held for collection at your local post office. The parcel will be held for seven days before being returned to us.

If you have a query about the delivery of your purchase, please email info@fletchersibthorp.com. We will be able to provide you with a Tracking Number which you can use to follow your parcel.